Appointment Scheduler

About Novamind

Novamind Inc. (CSE:NM, OTC:NVMDF, FSE:HN2) is a leading mental health company enabling safe access to psychedelic medicine through a network of clinics, retreats, and clinical research sites. Novamind provides ketamine-assisted psychotherapy and other novel treatments through its network of Cedar Psychiatry clinics and operates Cedar Clinical Research, a contract research organization specialized in clinical trials and evidence-based research for psychedelic medicine. Both Cedar Psychiatry and Cedar Clinical Research are wholly-owned subsidiaries of Novamind. www.novamind.ca.

About Cedar Psychiatry

At Cedar Psychiatry…Healing Happens Here! Join our team and play an integral role in helping individuals achieve mental wellness. Cedar Psychiatry is a growing mental health practice with multiple outpatient clinics that provides advanced, cutting-edge psychedelic drug therapies. As well as, Transcranial Magnetic Stimulation (TMS), individualized therapy including holistic approaches, medical management services and more. Cedar Psychiatry also has an esteemed team of medical professionals dedicated to the clinical research in the use of psychedelic-assisted psychotherapy. This research is changing the future of how we treat mental illnesses. It’s pretty exciting here at Cedar and we’d love for you to join our team!

Cedar Psychiatry values diversity and strives to create an inclusive work environment. We respect and celebrate individuals for their differences and encourage applicants from all backgrounds to apply.

About the Role

We are looking for a capable and friendly full-time Appointment Scheduler for our Murray office. In this role, you’ll be answering calls and scheduling appointments for several locations.

Key Responsibilities

Schedule’s patients; registers demographic information and processes payment spans and copays

Fields calls appropriately for patient care

Completes confirmation calls and provides preparation instructions to patient

Faxes reports, billing information, and medical release forms as requested

Assists with arranging interpreter services, transportation, and hotel accommodations for patients when appropriate

Maintains an up to date and accurate pending-scheduling list

Checks all exams for precertification with patient’s insurance company

Uses knowledge of insurance carriers and procedures that require waivers to obtain authorization if need prior to appointment

Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines

Adheres to all HIPPA compliance guidelines

Minimum Qualifications

Must have good people and communication skills, as well as the ability to multi-task and efficiently operate a computer 1 year experience working in healthcare facility

Empathetic, active listener with strong follow-through skills

Strong ability to multi-task and problem-solve

High school diploma required

Positive attitude and the ability to be flexible

Ability to work between 8 am to 6 pm (schedule set by supervisor, no exceptions)

Excellent benefit package including health, dental, vision, and life insurance, 401(k) with employer match, PTO, Holiday Pay, and Flexible Savings Account. Must pass post-offer, pre-employment background check. Benefits dependent on hours worked.

To apply, please submit your resume to careers@novamind.ca along with the title and location of the position you are applying for.

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Novamind and Wholeness Center partner on a psychedelic therapy protocol for frontline healthcare workers

Murray, UT

Appointment Scheduler