Layton, UT | Park City, UT

Receptionist

About Novamind

Novamind Inc. (CSE:NM, OTC:NVMDF, FSE:HN2) is a leading mental health company enabling safe access to psychedelic medicine through a network of clinics, retreats, and clinical research sites. Novamind provides ketamine-assisted psychotherapy and other novel treatments through its network of Cedar Psychiatry clinics and operates Cedar Clinical Research, a contract research organization specialized in clinical trials and evidence-based research for psychedelic medicine. Both Cedar Psychiatry and Cedar Clinical Research are wholly-owned subsidiaries of Novamind. www.novamind.ca.

About Cedar Psychiatry

At Cedar Psychiatry…Healing Happens Here! Join our team and play an integral role in helping individuals achieve mental wellness. Cedar Psychiatry is a growing mental health practice with multiple outpatient clinics that provides advanced, cutting-edge psychedelic drug therapies. As well as, Transcranial Magnetic Stimulation (TMS), individualized therapy including holistic approaches, medical management services and more. Cedar Psychiatry also has an esteemed team of medical professionals dedicated to the clinical research in the use of psychedelic-assisted psychotherapy. This research is changing the future of how we treat mental illnesses. It’s pretty exciting here at Cedar and we’d love for you to join our team!

Cedar Psychiatry values diversity and strives to create an inclusive work environment. We respect and celebrate individuals for their differences and encourage applicants from all backgrounds to apply.

About the Role

We are currently looking for full-time Receptionists. Qualified candidates will possess exceptional customer service and listening skills. This position assists with scheduling appointments, maintaining accurate records, and ensuring patient accounts are current and up to date. This role also provides high quality insurance benefit knowledge, billing services, and administration support to our patients and providers.

Key Responsibilities

  • Provides a warm welcome to patients and visitors, in person or on the telephone; answering or referring inquiries
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying provider of patients’ arrival
  • Comforts patients by anticipating their anxieties, answering patients’ questions, and providing resources if patient has a later concern
  • Assists with submission of claims by making insurance benefit calls and reviewing benefits with patients
  • Maintains business office inventory and equipment by checking stock to determine inventory level
  • Protects patients’ rights by maintaining confidentiality of personal and financial information
  • Maintaining the reception area
  • Other duties as assigned
  • Minimum Qualifications

  • Previous experience in medical administration/reception position required
  • Strong interpersonal skills and focus on customer service
  • Excellent verbal and written communication skills
  • Detail oriented and self-motivated
  • Must be able to multi-task and work well with a team
  • Reliable, professional and friendly
  • Computer and technology proficiency
  • Excellent benefit package including health, dental, vision, and life insurance, 401(k) with employer match, PTO, Holiday Pay, and Flexible Savings Account. Must pass post-offer, pre-employment background check. Benefits dependent on hours worked.

    To apply, please submit your resume to careers@novamind.ca along with the title and location of the position you are applying for.

    See all career opportunities